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• Why You Need the Document Bandit

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WHY YOU NEED THE DOCUMENT BANDIT

Documentation and process development & improvement are her passion, and you will not find anyone as dedicated to her work.

In December of 2007, Heather was accepted to the Gerson Lehrman Group, a Consulting Management Platform. More than 150,000 subject-matter experts of the GLG Councils deepen clients’ understanding of critical issues through a wide range of educational solutions, including telephone consultations, expert surveys and seminars. The Gerson Lehrman Group Councils are industry- and discipline focused networks of consultants, physicians, scientists, engineers, attorneys, market researchers and other professionals from around the world. GLG Council Members enable decision-makers at investment firms, corporations and non-profit organizations to better understand the products, services, companies, issues, and industries on which they focus.

Document Bandit is also flexible with billing and will work with a client to set an hourly fee, a project fee or a retainer fee. Each project is treated individually and with respect, unlike some of the cookie-cutter consultant companies working today.

If you're not sure why or what you need by way of consulting services, some of the following has been provided by entrepreneur.com as a guide for you to see in which areas you may be lacking.

Business Management (Processes)

• Planning/problem-solving for growing firms
• Organizational Development/Planning
• Business Process Improvement
• Change Management
• Work Flow Streamlining
• Marketing Documentation
• IT Outsourcing Process Management
• Service Level Management

Technical Publications Management

• Expert preparation of product support publications - initial concept through final copy
• Manuals to document product or service functions, correct installation, proper use of features, maintenance and troubleshooting
• New product descriptions and applications notes
• Training and procedure guides and field service bulletins
• Documentation of technical processes, protocols, best practices and standard operating procedures

WHY HIRE A CONSULTANT?

• A consultant may be hired because of his or her expertise. They must be good at what they do and prove it.

• A consultant may be hired to identify problems. Sometimes employees are too close to a problem inside an organization to identify it.

• A consultant may be hired to supplement the staff. Sometimes a business discovers that it can save thousands of dollars a week by hiring consultants when they are needed, rather than hiring full-time employees. Businesses realize they save additional money by not having to pay benefits for consultants they hire. Even though a consultant's fees are generally higher than an employee's salary, over the long haul, it simply makes good economic sense to hire a consultant.

• A consultant may be hired to provide much-needed objectivity. A good consultant provides an objective, fresh viewpoint--without worrying about what people in the organization might think about the results and how they were achieved.

• A consultant may be hired to bring new life to an organization. At one time or another, most businesses need someone to administer "first aid" to get things rolling again.

The Document Bandit has you covered on all of the above and more.